Project Coordinator (Logistics)
Hamilton, ON · Full-time · Onsite · Permanent · $60,000 - $70,000 CAD · Ref CSC-2026-235
An onsite Hamilton role on a fast-growing logistics/3PL operations team. You'll coordinate and support multiple projects at once — keeping timelines, installation schedules, and service expectations on track — primarily supporting U.S. retail-sector logistics. A strong opportunity to grow within the logistics field.
Schedule & location
Onsite in Hamilton, ON, Monday to Friday, 8:30am-5:00pm. Comfort with occasional after-hours phone support is needed. Company-paid on-site parking.
What you'll be doing
- Coordinate project timelines, installation schedules, and service expectations directly with customers
- Manage multiple high-priority projects simultaneously in a fast-paced environment
- Handle high volumes of email and after-hours phone support
- Keep clients updated via Teams and professional correspondence
- Track milestones, task assignments, and reporting in Excel
- Build and maintain strong vendor relationships
- Prepare shipping documentation and handle minor accounting and data entry
What we're looking for
- Customer-facing and/or project-coordination experience (3PL or logistics an asset, not required)
- Strong communication and interpersonal skills with a professional phone manner
- High level of multitasking, organization, and detail orientation under deadlines
- Comfortable resolving issues as they arise
- Proficiency with Microsoft Excel
- High school diploma; customer service experience
- Bilingual English/French is an asset
- Open to newer grads with a hunger to learn, or candidates from sales / account management
Compensation & benefits
- $60,000 - $70,000 CAD
- Medical and dental benefits, life/AD&D, long-term disability
- Paid vacation (2 weeks; 3 potentially negotiable) plus personal/volunteer time
- Company-paid on-site parking
- Permanent, full-time, Monday to Friday
Responsibilities
- Coordinate project timelines, installation schedules, and service expectations with customers
- Manage multiple high-priority projects simultaneously
- Handle high volumes of email and after-hours phone support
- Keep clients updated via Teams and track milestones in Excel
- Build and maintain vendor relationships
- Prepare shipping documentation and handle minor accounting/data entry
Requirements
- Customer-facing and/or project-coordination experience (3PL/logistics an asset)
- Strong communication and interpersonal skills; professional phone manner
- High multitasking, organization, and attention to detail under deadlines
- Proficiency with Microsoft Excel
- High school diploma; customer service experience
- Bilingual English/French an asset