Customs Rater
Sarnia / Windsor / Mississauga, ON · Full-time · Onsite · Permanent · $55,000 - $68,000 CAD · Ref CSC-2026-211
Reporting to the Brokerage Manager, the Customs Rater verifies and enters documentation received from importers, freight forwarders, airlines, and carriers, creates and updates files, and requests missing documents to complete each file. Works closely with the customs and freight teams to deliver accurate, on-time service to clients.
Location & schedule
Open to candidates in Sarnia (preferred), Windsor, or Mississauga, ON. Full-time, onsite. Day shift, Monday to Friday for ocean lanes; alternate shifts may apply for road-only lanes. Candidates must be authorized to work in Canada.
What you'll be doing
- Verify and enter customs documentation from importers, forwarders, airlines, and carriers
- Create new files and update previously opened files in the brokerage system
- Request and follow up on documents needed to complete files
- Apply H.S. tariff classification and customs release/rating procedures
- Coordinate with the customs and freight departments to resolve issues
- Provide accurate, responsive service to clients
What we're looking for
- 1-2 years of experience in customs and transportation, in a customs rating/release capacity
- Working knowledge of local and national brokerage procedures and customs regulations
- International ocean/sea import experience required
- Knowledge of freight-forwarding processes and H.S. tariff classification
- Extremely detail-oriented and organized; strong problem-solving skills
- Schedule flexibility; CCS (Certified Customs Specialist) is an asset
Compensation & benefits
- $55,000 - $68,000 CAD (CCS designation supports the top of the range)
- Comprehensive health and dental
- Equal opportunity employer
Responsibilities
- Verify and enter customs documentation from importers, forwarders, airlines, and carriers
- Create and update import files in the brokerage system
- Request and follow up on documents needed to complete files
- Apply H.S. tariff classification and customs release/rating procedures
- Coordinate with customs and freight departments to resolve issues
Requirements
- 1-2 years in customs and transportation, in a customs rating/release capacity
- International ocean/sea import experience required
- Working knowledge of brokerage procedures, customs regulations, and H.S. classification
- Extremely detail-oriented and organized; strong problem-solving skills
- Authorized to work in Canada; CCS designation is an asset