Air Export Manager

Toronto, ON · Full-time · Onsite · Permanent · $95,000 - $120,000 CAD + bonus · Ref CSC-2026-112

The Air Export Manager runs the air export desk for a global forwarder near Toronto Pearson — managing a team that handles bookings, routing, documentation, and compliance to keep global shipments moving on time.

What you'll be doing

  • Oversee air export bookings, routing, and documentation
  • Ensure IATA, dangerous-goods, and export compliance
  • Manage airline, co-load, and GSA relationships and rates
  • Lead, schedule, and coach a team of air export coordinators
  • Own service quality, on-time performance, and issue resolution
  • Partner with sales and pricing on key accounts and quotes

What we're looking for

  • 5+ years in air export forwarding operations, with team-lead experience
  • Strong knowledge of IATA and dangerous-goods (DG) handling
  • Experience with major forwarding / TMS platforms (e.g., CargoWise)
  • Strong service orientation and problem-solving under deadlines
  • Bilingual English/French an asset

Compensation & benefits

  • $95,000 - $120,000 CAD + bonus
  • RRSP match, full benefits, on-site parking

Responsibilities

  • Oversee air export bookings, routing, and documentation
  • Ensure IATA, dangerous-goods, and export compliance
  • Manage airline, co-load, and GSA relationships and rates
  • Lead, schedule, and coach a team of air export coordinators
  • Own service quality, on-time performance, and issue resolution
  • Partner with sales and pricing on key accounts and quotes

Requirements

  • 5+ years in air export forwarding operations, with team-lead experience
  • Strong knowledge of IATA and dangerous-goods (DG) handling
  • Experience with major forwarding / TMS platforms (e.g., CargoWise)
  • Strong service orientation and problem-solving under deadlines
  • Bilingual English/French an asset

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